Job Title:  Manager of Product Development & Programs

JOB INFORMATION

• Job Title: Manager of Product Development & Programs
• Job Code: 130076

JOB SUMMARY

LEVEL OF RESPONSIBILITY

• Accountable for departmental performance. Adapts departmental plans and priorities to address business and operational challenges. Decisions guided by policies, procedures and business plan. Generally manages a recognized discipline and specialty with separate budget.

ESSENTIAL FUNCTIONS

• Develop and deliver clear, concise communications and reports regarding program and product development performance.
• Build and maintain effective relationships with key internal and external stakeholders, including customers, regulatory bodies, and industry partners.
• Serve as the primary liaison with regulatory agencies as required.
• Maintain up-to-date knowledge of industry regulations and trends impacting customer programs and product development initiatives.
• Oversee regulatory filings, ensure adherence to all relevant compliance requirements, and proactively address issues as they arise.
• Educate and engage internal and external stakeholders on new initiatives, ensuring successful adoption and integration.
• Guide cross-functional teams through the product development lifecycle, from concept to launch.
• Develop business cases, pricing strategies, and implementation plans for innovative offerings.
• Lead research and ideation for new products and services that align with organizational strategy and market needs.
• Direct vendor selection, contract management, and ongoing performance monitoring to ensure high-quality service delivery.
• Lead and coach program staff, fostering professional development and a collaborative team environment.
• Manage program budgets, ensure resource optimization, and deliver on program objectives and performance metrics.
• Oversee the planning, implementation, and evaluation of Customer Programs, with a primary focus on Energy Efficiency and Demand Response portfolios.
• All other duties as assigned.

REQUIREMENTS

• Bachelor’s degree in Business Administration, Engineering, Environmental Science, or a related field.
• Minimum of 8 years of progressive experience in program management and product development leadership roles.

WORKING CONDITIONS

• Most work is performed in an office environment; light work which may require exerting up to 10 pounds of force on a regular basis to move objects.
• May be subject to extended periods sitting at a workstation to perform work.
• May require some travel and occasional overnight trips.
• May work non-standard hours to meet business needs.

SPECIAL SAFETY REQUIREMENTS

• Member will not be required to drive in order to perform their job duties.
• Member is not required to perform any safety sensitive duties.

KNOWLEDGE, SKILLS AND ABILITIES (KSAS)

• Demonstrated success in leading cross-functional projects.
• Familiarity with emerging technologies and trends in the energy industry.
• Background in product lifecycle management and go-to-market strategies.
• Experience with utility or energy sector regulatory filings and compliance processes.
• Excellent written and verbal communication abilities.
• Exceptional project management, analytical, and problem-solving skills.
• Proven ability to lead teams, manage vendors, and oversee complex budgets.
• Strong understanding of electric rate design principles, regulatory frameworks and compliance requirements relevant to the energy sector.
• Demonstrated expertise in understanding of the Southwest Power Pool and energy markets.
• Demonstrated expertise in managing energy efficiency, demand response, or similar customer programs.

HEALTH AND SAFETY (MEDICAL/DOT REQUIREMENTS)

• Pre-Employment Drug Screen

SALARY RANGE

$105,872 - $141,149