Job Title:  IT Product Manager Staff

JOB INFORMATION

• Job Title: IT Product Manager Staff

• Job Code: 130044

• Pay Grade:  56

LEVEL OF RESPONSIBILITY

General responsibilities with standardized processes. Works under limited supervision. Resolves routine questions and problems. Refers the more complex issues to higher levels. Follows established procedures to accomplish requirements of job. Some latitude for deviation.

JOB SUMMARY

Equal Opportunity Employer - Minorities, Women, Individuals with DisABILITIES & Veterans Encouraged to apply.

The IT Product Manager is the primary interface to the business to help align business partner needs to technology services. They will work closely with the Business key contributors to understand priorities, capture business demand, and translate into meaningful actions for the project delivery teams. Plays a key role in facilitating ongoing technology innovation for the business. Acts as IT business partner for all work being delivered by the product delivery teams. Works closely with the enterprise architecture and IT governance teams to ensure projects are delivered under the appropriate standards and practices.

ESSENTIAL FUNCTIONS

• Communicate product vision to development teams and provides guidance to the team to ensure development delivers on the vision.
• Assess the user experience that these features deliver.
• Demonstrate up-to-date expertise and applies this to the development, execution, and improvement of action plans; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
• Assist in developing product road map in partnership with stakeholders and TDS leaders ensuring consistency with organization and business line objectives and goals.
• Assist in developing and championing a product vision, strategy, and roadmap for a specific product within a product area in support of corporate goals.
• Drive the execution of all product lifecycle processes for products, including product research, analysis, planning, requirements development, and product delivery. Ensures product vision is communicated to the product owners.
• Gather and articulate project requirements through working with stakeholders.
• Influence department’s strategy based upon existing and future technology assets.
• Listen carefully to the needs of all stakeholders and weighs their requests against the need to monitor costs and benefits.
• Assist in making decisions on moderately complex issues regarding technical approach for delivery and is performed with moderate direction.
• Model compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
• Own the product portfolio for all products and responsible for adhering to established process disciplines and contribute to the on-going continuous improvement for product life cycle initiatives.
• Proactively address the effectiveness of our products managing customer perceptions of deficiencies.
• Support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
• All other duties as assigned.

REQUIREMENTS

• Bachelor's Degree, and 2 years of experience managing or leading projects, product ownership, or performing similar work; Or
• High School Diploma/GED and 4 years of experience in participating in, managing, or leading projects, product ownership, or performing similar work.

Preferred Qualifications:

• Degree in MIS, Computer Science, or other related technical discipline.
• Experience in automation platforms or other similar programs.

WORKING CONDITIONS

• Office environment.
• May work outside normal work week schedule.
• Some travel may be required.
• May be required to work in a remote, virtual environment.

KNOWLEDGE, SKILLS AND ABILITIES (KSAS)

• Ability to interpret and synthesize information for insights and ideas about the customer, as well as the product portfolio that leads to business growth.
• Ability to acquire key insights needed to facilitate the development and implementation of new products & services that meet and exceed customer requirements at required financial returns.
• Ability to set/evaluate and plan priority of new products and services.
• Ability to establish overall product objectives.
• Ability to influence and align business stake holders to ensure the successful execution of the marketing mix for all assigned product lines and projects.
• Public speaking, presentation, and meeting facilitation skills.
• Ability to maintain a professional demeanor, appearance and interactions.
• Interpersonal skills and ability to communicate well with customers, members, and management.
• Skilled at building relationships with members in various functional areas.
• Ability to develop proposals that include a significant services component and business cases.
• Excellent written, verbal and interpersonal communication skills.
• Ability to think strategically as well as tactically; able to build a shared vision with business.
• Ability to understand problems, develop solutions, and take appropriate actions towards a resolution.
• Ability to influence and build trust.

HEALTH AND SAFETY (MEDICAL/DOT REQUIREMENTS)

Preemployment drug screen.

SALARY RANGE

$77,688 - $103,584